This page informs You of KoPayment’s (hereinafter — Company) policies regarding the collection, use, and disclosure of personal data when You use Company’s service and the choices You have associated with that data. Company’s customer’s private data security is the first priority for Company. Company would like to highlight that Company fully obeys all the laws and regulations. This privacy policy applies only to the KoPayment web-site. By using KoPayment web-site You agree with all the policies described in this page. Your personal data may be transferred to and processed at a destination outside the European Economic Area (hereinafter – “EEA”) including countries that have different data protection rules than Your country. It may also be processed by Company’s staff operating outside the EEA who work for KoPayment or one of KoPayment’s service providers. By using KoPayment platform and services, You consent to Your Personal Data being transferred to other countries.
TYPES OF INFORMATION COLLECTED
Company collects several different types of information for various
purposes to provide and improve Company’s service to You.
PERSONAL DATA
While using Company’s service, KoPayment asks You to provide Company with
certain personally identifiable information that can be used to contact or
identify You, including first name and last name, email address, phone
number, address, postal code and financial account details. Additionally,
Company may collect information about You and Your business from third
parties for the purposes of identification and verification as Company is
obliged to in accordance with legal causes.
INFORMATION FROM THIRD PARTIES
To avoid the potential fraud the Company collects information from third
parties such as including, but not limited to, Company’s business partners,
service providers and subcontractors, credit agencies and/or payment
processors that are authorized to share such information. KoPayment also
reserves the right to periodically examine credit ratings in legal limits
of each account and close accounts based on the received information
analysis.
TRANSACTION INFORMATION IN TERMS OF USAGE OF COMPANY’S SERVICES
KoPayment saves Your information such as transaction type, transaction
amount, payer’s details (such as card, name, email), address transaction
comes from/sent to for the purpose of implementing Company’s services.
USAGE DATA
Company may also collect information about how the service is accessed and
used (hereinafter “Usage Data”). This Usage Data may
include information such as Your computer's Internet Protocol address (e.g.
IP address), browser type, browser version, the pages of Company’s services
that You visit, the time and date of Your visit, the time spent on those
pages, unique device identifiers and other diagnostic data. This
information is used by KoPayment for the operation to increase the quality
of the service, and to provide general statistics and analysis regarding
use of the website as well as for checking unauthorized access.
ADDITIONAL INFORMATION
If any problems in verification of information provided to KoPayment has
occurred, Company may ask additional information about You and Your
business to be sent by email or post (e.g. Resolution of Directors,
Disclosure of Shareholders, documentary proof to confirm valid existence of
the business (not older than 6 months ago), utility bill (not older than 3
months) to confirm the physical address or bank account statement).
KoPayment reserves the right to make an onsite visit to Your company.
INFORMATION COLLECTED DURING CORRESPONDENCE WITH CUSTOMER SERVICE
All the correspondence practiced between You and any of KoPayment team
members (whether through, including but not limited to email, telephone
web-site chat, fax or postal correspondence) will be stored in Your account
for the purposes of Company’s customer service improvement. In accordance
with certain legislation this information can be deleted or blocked.
TRACKING & COOKIES DATA
Company uses Cookies and similar technologies to collect information about
You. Information collected may include the type of device You use to have
access to Company’s web-site, Your browser, software versions and Your
behavior in the web-site. Examples of Cookies KoPayment uses: (i) Session
Cookies: to operate Company’s services; (ii) Preference Cookies: to
remember Your preferences and various settings; (iii) Security Cookies: for
security purposes.
USE OF DATA
KoPayment uses collected data for various purposes: (i) To provide and
maintain the service; (ii) To provide analysis or valuable information so
that KoPayment can improve the platform and provided services; (iii) To
provide customer care and support; (iv) To follow all the regulation
requirements; (v) To protect the security of KoPayment; (vi) To notify You
regarding changes in this privacy policy.
PROVIDING AND MAINTAINING SERVICES
The processing of personal data is necessary in the purposes to provide and
maintain the services. Company collects the data to make correct, legal and
secure services possible for all of its customers.
PLATFORM AND SERVICES IMPROVEMENT
KoPayment uses collected data to improve design, usability, to develop new
features and new channels and forms of connection on the basis of
customers’ needs concluded from analysis of data.
CUSTOMER CARE AND SUPPORT
Collected data is used to personalize all types of communication with
customers. It may be notifications on services that are connected to the
business model of the customer, or updates in terms of changes of service
reinforced with certain appropriate circumstances.
REGULATION REQUIREMENTS
Data required by KoPayment is used to meet all the requirements of legal
regulations.
SECURITY REASONS
Data collected is used for the purpose of security of KoPayment and its
customers. It is due to avoid money laundering, potential fraud and illegal
actions.
PRIVACY POLICY CHANGES NOTIFICATION
KoPayment reserves the right to periodically make updates to this Privacy
Policy. Every customer will be notified about the changes that happened to
be informed of how KoPayment is dealing with personal data.
TRANSFER OF DATA
KoPayment does not sell or rent any of the collected information to third
parties. It will be used to process full service delivery. This may involve
sharing data with data security services, compliance systems, financial
services, and credit and tax authorities. KoPayment may disclose Your
personal data in the good faith belief that such action is necessary to:
(i) To comply with a legal obligation; (ii) To protect and defend the
rights or property of KoPayment; (iii) To prevent or investigate possible
wrongdoing in connection with the services; (iv) To protect the personal
safety of customers or the public; (v) To protect against legal liability;
(vi) To provide and analyze Service that we provide.
SERVICE PROVIDERS
KoPayment may employ third party companies and individuals to facilitate
Company’s service, to provide the services on Company’s behalf, to perform
service-related services or to assist Company in analyzing how services are
used.
DATA SECURITY
The security of Your data is important to our Company. KoPayment uses all
the latest data protection tools with the highest standards in the market.
Company provides the data only to those employees who need it to perform
their activities. For higher level security, it is recommended to protect
Your password, use the latest up-to-date browser while using KoPayment’s
platform. Any data and information provided to Company is encrypted using
advanced technologies, and KoPayment’s website has security measures in
place to protect against the loss, misuse and alteration of any data and
information received by Company. Company will keep collected information as
long as it is necessary for providing the services and to meet the
requirements of all applicable laws and legislation.
CHOICES AVAILABLE TO YOU
You have choices when it comes to the privacy practices and communications
described in this Privacy Policy. Many of the choices are explained when
You sign up to the platform or use Company’s services.
CHOICES RELATING TO THE PERSONAL DATA COLLECTION AND USE
You may decline to provide Personal Data when requested. In this case, You
lose crucial part of KoPayment’s services. You also have the ability to
avoid sharing information collected from the device You use while accessing
KoPayment's platform (including but not limited to location and Usage Data)
and used by Company through the settings of the platform.
CHOICES RELATING TO COOKIES
You may have the ability to change the settings of cookies. Your browser or
a device may allow You turn off or delete certain cookies and other
tracking technologies. By disabling certain cookies You may limit Yourself
from using certain services provided by KoPayment.
CHOICES RELATING TO COMMUNICATION
Company may send You advertisement about the services and products
including but not limited to emails, text messages and push notifications.
You may refuse or change preferences of these marketing communications in
platform settings. Additionally, you may receive notifications with
important information and other communication requested by You. These
communications may not be refused, however You can choose the channel and
format through which You prefer to receive these messages.
LINKS TO THIRD-PARTY RESOURCES
You may find links to other sites that are not managed by KoPayment. If You
click on the link of a third-party resource, You will be redirected to the
website of this third-party resource. KoPayment strongly recommend You to
read the privacy policy of each site You visit.
CHANGE OF YOUR PERSONAL DATA
You can check the data You provided to us at any time, can change it for
Your account online or by contacting KoPayment.
CHILDREN’S PRIVACY
KoPayment services do not address anyone under the age of 18 (hereinafter
Children). KoPayment does not knowingly collect personally identifiable
information from anyone under the age of 18. If You are a parent or
guardian and You are aware that Your Children has provided Company with
Personal Data, please contact KoPayment.
YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR )
If You are a resident of the European Economic Area (EEA), You have certain data protection rights. KoPayment aims to take reasonable steps to allow You to correct, amend, delete or limit the use of Your Personal Data. If You wish to be informed about what Personal Data KoPayment holds about You and if You want it to be removed from KoPayment’s systems, please contact the Company. In certain circumstances, You have the following data protection rights: (i) The right to access, update or delete the information we have on You. Whenever made possible, You can access, update or request deletion of Your Personal Data directly within Your account settings section. If You are unable to perform these actions Yourself, please contact KoPayment to assist You. (ii) The right of rectification. You have the right to have Your information rectified if that information is inaccurate or incomplete. (iii) The right to object. You have the right to object to Company’s processing of Your Personal Data. (iv) The right of restriction. You have the right to request that Company restricts the processing of Your personal information. (v) The right to data portability. You have the right to be provided with a copy of the information that Company has on You in a structured, machine-readable and commonly used format. (vi) The right to withdraw consent. You also have the right to withdraw Your consent at any time where KoPayment relied on Your consent to process Your personal information. Please note that we may ask You to verify Your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of Your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
CONTACT FOR PRIVACY POLICY
If You have any questions about this Privacy Policy, please contact Company by email [email protected]